Your staff is excellent! Extremely friendly, helpful, polite and efficient. Customer service is lacking in so many places and businesses, but your employees were attentive and very professional.
True assets to the hotel!
My only disappointment was the cost. I'm not a groupie from a rock-n-roll band and don't trash hotel rooms, so the amount I paid for the privilege of sleeping and showering was a bit exorbitant. I realize you're in a big city and near a major airport, but the cost was a bit steep. A breakfast voucher at your restaurant would have taken a little bit of the sting away. [Less]