We got into Chicago extremely early, around 11:00 a.m. and I had requested an early check in but really didn't think they would have a room ready that early. Not only did they have a room ready, but
because I am a platinum rewards member we were upgraded to a king suite.
The staff was amazingly friendly and helped us get a cab to go to the baseball ball game. This was by far the easiest experience I have ever had a t hotel and I would definitely stay there again if I am in Chicago. [Less]