What can I say, I'd stay here again. Friendly staff, fresh breakfast, rooms are clean, and have necessary amenities.[Less]
The girl at the counter when we checked in was very friendly and extremely friendly. She made us feel welcome. She was very informative and accommodating. The room was clean and comfortable. Just[More] what we needed after traveling all day[Less]
Ease of check-in
Was able to check in easily, later in the evening and staff was able to promptly get us in a room.
Requested additional items be brought to the room, and staff was very prompt and helpful.[Less]
By Success Elite
We were in rockford for a basketball tournament and knew we had to book at Holiday Inn. We booked 5 rooms. Over all the stay was a good one. Staff was friendly, rooms were clean. One issue we did[More] have was that they only have 2 elevators and one of them was not working so it made for some long trips with the hotel being sold out! We were on the 6th floor so the stairs were not an option with a one and a half year old and a stroller. The pool was very crowded and on several occasions found myself asking several teenage boys who were using pool chairs to sit in and fall backward into the pool with to settle down.
We were expecting our usual morning breakfast that Holiday Inn is known for and when making the reservation was told that you did have breakfast but was not informed it was off a menu in the restaurant and that you had to pay. We have become spoiled with the Holiday Inn free breakfast! Over all I would stay here again and will continue to use Holiday Inn in the future.[Less]
Nice hotel for the money, very good restaurant.
It also has a nice sports bar with good food specials[Less]
Our room was very comfortable and we were able to relax after a long day of driving.[Less]
I love Candlewood as well as all IHG hotel chains I visited so far. Well done and keep up the good work please.[Less]
Recognition for Spire Elite Status.
Quiet room location as requested.
Clean, comfortable rooms[Less]
GREAT LOCATION AND RATES
Great location for work. This property is centrally located. We were able to have our pick of several restaurants within walking distance. We have stayed here before, and it is our first call when[More] heading to Rockford.[Less]