Even before you step foot in the lobby, you are greeted curbside by friendly staff welcoming you to the hotel. This property is very clean, comfortable but it's the people who make the difference.
They answer all your questions with patience and make you feel important. The beds are very comfortable and thank goodness, the ventilation system nd mini bar fridge don't keep you awake all night! I would recommend the Intercontinental to anyone wanting an enjoyable experience on Chicago's Magnificent Mile and Lakeshore Drive. [Less]