Everything about this hotel was very good but there was only one person at the reception desk and she was clearly overwhelmed by phone calls and guests checking in. I would have thought that a hotel[More] of this size would have more than one staff person for check-in and telephone during typical check-in times (5:00 P.M.).[Less]
IHG does it again
Another great all-around stay. Staff was great, everything was clean and nice....the reason why I stay at IHG properties exclusively.[Less]
This is a great hotel, close to EVERYTHING in Winchester! The staff is wonderful and very accommodating. The ONLY problem I have with this hotel is the bathroom lighting! it is awful. BUT I continue[More] to stay there because everything else is great. I guess I had better just bring a flashlight next time haha![Less]
Nice, comfortable, well outfitted hotel with a great staff. This is a good place to stay.[Less]
Very Pleasant Surprise
Arriving late and tired a person doesn't need any surprises when staying at a hotel. I was surprised at the Winchester Candlewood, pleasantly surprised.
The room was clean, quite, well furnished,[More] free popcorn. The bathroom had hot water, soft towels and great lighting.
I do hate hotels with dark rooms that require a flashlight to navigate. The Candlewood had very good lighting in every area, especially the bath.
I use stairs whenever I'm in a hotel. If I had to search for a negative at Winchester it would be that the stairway needs a little more attention. It doesn't make a great first impression. It isn't bad, but it isn't to the standard of the rest of the hotel.[Less]
By William 1949
When I visit the Candlewood Suites, I always love my stay and enjoy the time it gives me to recover from a busy week and recharge my energy level for the upcoming week of work. The staff and[More] housekeeping make my stay even more enjoyable, Being on the road as much a I do it doesn't take to recognize a good deal and a good night's sleep. Good job folks.[Less]
Always a pleasure
Comfortable, clean, great staff. I come here every year![Less]
By pat from akron, oh.
we love this place, me and my grandchildren. i come at least once a year. friendly service, great service, the crew just is anxious to please. why would i go anywhere else. its great to know where i[More] will be staying that i know we will be happy. the kids love the pool. always warm and available.[Less]
Quiet comfortable stay
By Wrangler girl
We were there for the cheerleading competition along with many others and had a lot of fun staying there. The hotel was convenient location, friendly staff, enjoyed having the adjoining room with our[More] niece. Martinsburg is a nice clean area.[Less]