Great location, great staff, friendly and attentive breakfast crew who always took my orders in advance. The concierge made some great recommendations. Professional overall.
The one thing I was
disappointed about was the fact the steam bath in the Health Facility was suddenly turned off. When I asked repeatedly when it would be fixed I was told it actually worked but the temperature fluctuated so it had to be fixed.
When I asked when it would be fixed I was told "We don't know..." I should think that with a 5 star hotel service orders would be a top priority especially since the facility is also used by other members.
Also the equipment in the gym is old. it works but it's old.
But the room, the air con, the staff were all great. [Less]