My husband had a slight accident while touring Calgary.
When we got back to the hotel the staff helped with ice etc.
The next AM the lady in the breakfast area remembered and immediately asked how
my husband was doing.
As we were leaving on our final day, we had our backs to the check in counter ready to leave and Jason, the manager, came from behind and addressed us by name and asked how everything was including my husband!
He is a great manager! His staff is wonderful. [Less]