Good Morning, I travel to Sydney 4 times a year for work and for the past several years your hotel has been the one I choose. I prefer the look, and rooms over the competitors despite generally
paying more than one of the neighboring hotels.
My issue is the lack of free breakfast, which I understand probably doesn’t make sense w/ the restaurant, but even just some fruit to grab on the run in the morning. The other options provide a free breakfast, I pay less with them and get a free breakfast.
My biggest pet peeve I must say is that you charge for coffee in the lobby, this is the first hotel I’ve stayed at where I can’t get a free cup of coffee when I arrive. I’m sure it generates a few extra bucks but for whatever reason I just find that odd.
I have no issue paying a few more dollars but when I get more out of the competitors for less I need to give them a try again.