We found the employees at the Kitchener Crowne Plaza to be exceptional - professional, friendly and oriented to their guests having a great experience at the hotel.
The rooms are bright and clean,
with good amenities, including a microwave and small refrigerator.
The exterior of the hotel is not great, and especially since the city is undergoing major construction right in the neighbourhood, it's not very welcoming from outside, but once you step inside, it's completely different - bright, clean and the employees are instantly welcoming. [Less]