I was there to see a Doctor, loved the stay had an enjoyable time, Fitness centre needs to be upgraded other than that it was perfect[Less]
Overall good experience
THe hotel staff were very freindly in all areas of the hotel.
The gym, although limited in size was well equiped
The breakfast food was of a good standard
The location was convenient for the[More] Freeway and the railway station, enabling good connection to Toronto and Niagara[Less]
Clean, updated rooom. Professional friendly staff.
Enjoyable comfortable stay.[Less]
The bed and pillow were very, very comfortable!
The bed and pillow were very, very comfortable! Definitely the best part of the room. Plus the room was very spacious and had a lovely view of the CN Tower.
I understand that I was in a newly[More] renovated room which was very light and warm but does lack a punch of color. Plus the towels were very rough, like sandpaper on my skin. Either need new ones or more softener![Less]
By keno 1961
this service was excellent
meet all my needs immediately[Less]
Easy hotel to say at in a good location for a conference or business meetings downtown- no problems, staff was efficient and friendly.[Less]
great central location
Perfect hotel for the cost and location. Hotel staff was the best I've had so far.[Less]
My first choice from now on.
I cannot begin to describe the service and quality of this hotel. By far one of the best hotel experiences I've ever had! We will be back![Less]
A1 all the way but . . .
... when the room card key is not on your side there is nothing you can do.
I had issue to access floor with my card key and had to return to front desk 3 times to have the situation fixed.
Not a[More] big deal but time consuming especially I had to ask that they programed a new card key to fix the problem and being told that it had nothing to do with it and at the end the use a different card and voilà no more problem.[Less]