World-class service ... in France!
If Holiday Inn staff in the US, the UK or anywhere in the world are friendlier than the staff in this hotel in Calais, I'd be very surprised. They were flexible and helpful from the moment I arrived
after a long drive at 04:00 to the moment I departed, hours after official checkout time.
I remember thinking, "If this is what Holiday Inns are now like, I must stay with Holiday Inn again." Superb customer service. I particularly remember Pierre at check-in, but he was not alone -- all the staff were like this. It was lovely to have a proper bathroom, too. [Less]