The hotel met all my requirements and did it to a very high standard[Less]
comfortable bed, great location
stayed for business - comfortable room, plenty of space, good internet service, friendly staff[Less]
This hotel is a gem - great welcome, fantastic room in if you need to be in the City couldn't be better - Short walk from the tube[Less]
Convenient location and good comfortable facilities
Staff are responsive to needs and willing to listen. Decorations within guest rooms appera a little tired and not as modern as some other Holiday Inns. It is ideally located for Borehamwood shops and[More] close to motorway connections[Less]
Food only ok
By tony 23ee
The food can be a bit bland but is edible, the service can be a bit slow when busy but the staff do try, Hotel could do with a freshen up in the rooms, the internet could be a bit quicker and the[More] Freeview tv is limited[Less]
Lovely staff, so helpful, and so welcoming
We have stayed in this hotel at least 100 times over the twenty odd years since our children moved to London.
In these days it was called THE ELSTREE MOAT HOUSE HOTEL.
Regrettably the only complaint[More] we have, is the fact that the hotel requires major renovation now.
In our room this time we had to point out various articles of ironmongery were missing or broken.
I don't think one penny has been spent in upgrading or renovation since the hotel was built......Great shame:[Less]
stay 19 Nov
Excellent rooms, especially beds.
Relaxing atmosphere, good breakfast, recommend the evening Buffet[Less]
Great hotel for rate I booked at
Great quality hotel and booked at a reduced rate so excellent value for money in regards to the room.
evening menu was very good although some branded drinks was quite expensive.
Excellent gym[More] facilities also[Less]
No complaints aside from the in room Gown/Dressing Gown - don't normally bother, but tried one on and it was way too small so asked at the desk if there were bigger sizes - which there weren't. Same[More] with the slippers. Seems odd to think that everyone would be the same size![Less]