Convenient location, good breakfast. I did not see a fitness center or the mention of one anywhere. Pillows were hard as rocks and the rooms dated.[Less]
A really good sized hotel in a great location. Reasonable facilities, although would benefit from a pool / gym. Staff were attentive, and genuinly made the effort to give good service.[Less]
CLEAN, COMFY AND PRACTICAL
Like staying here because of the mobility accessible rooms available. Not in wheelchair but have difficulty with bath and/or shower. I can manage these facilities in a fashion.
Limited channels on[More] the TV but if you spend your evenings out, then it is not a problem.
I gave 3/5 for sleep quality but this is no reflection on the room, I just do not sleep very well because of health problems.[Less]
Nice staff. Good rooms, although small. Great breakfast choices and location.[Less]
Always great service!
I have stayed at the Holiday Inn Express (London Swiss Cottage) on a number of occasions and it is always a great experience! The staff are attentive and I'm always guaranteed a relaxing stay.[Less]
Great location in a good property
By Glasgow Friend
The room was clean and the facilities more than adequate. The front staff were excellent and responded quickly to any requests.
It is perfect for a short stay and conveniently located across from the[More] cinema, the bus lines and the tube station.
For longer stays, the room is a bit tight for large suitcases.
Excellent choice for a get away weekend in London and easy to get anywhere in the city via bus or underground.Good restaurants nearby on Finchley Road, Swiss Cottage, or West End Lane.[Less]
Nice, but busy and noisy
Hotel is nice and we have stayed here before so knew what to expect. The only issue was the hotel was very busy with parties so we were unable to eat in the restaurant. With two hungry and tired kids[More] our only choice was to eat in the bar; not usually an issue, but the Rugby was on at the time and it was very noisy![Less]
Excellent Reception Staff
Excellent customer service on the front desk attending to my needs. Very quick check in after a long day and needing to get ready for evening meeting. Understood I needed to be leaving very early AM[More] and organised an express check out.[Less]
A Great Stay
Very comfortable room, large hotel, plenty of parking.[Less]