As previously mentioned I am extremely impressed with the level of service whilst visiting this hotel.
1) Check in - Friendly greet, simple process, keys given to one room even though we arrived
early and apology given, when not required, that the 2nd room not available.
2) No issues with car parking / payment
3) When mentioned that we did not need the sofa bed made up the gentleman said let me know when you go out for dinner and i will sort out. Later as about to leave for dinner I did not even had to go as far a the reception desk before he acknowledged me that he will sort out. Very impressed that he had remembered.
4) Lovely breakfast with friendly / happy staff. [Less]