We were in London for a week of sightseeing & the Star Wars Celebration (at Excel Center) during July 2016. We could not have been happier with this hotel!!! =) While it is further from central
London- we felt it was an incredible location for us. It was nice to get away from the busy city to the quiet Docklands area after a long day of sightseeing. The Docklands area is quiet & clean, grocery & restaurants nearby & the DLR runs right next to the hotel (making transit quick & easy). This property was clean, comfortable & well priced. Rooms were very clean, modern & comfortable. Bathrooms modern, beautiful, spacious & lots of hot water. The bar/restaurant décor is very nice, big screen tv, seating options make it a very comfortable place to be as you can choose from indoor tables & couches for dining/drinks as well as an outdoor patio. The couches & patio make evenings nice to enjoy dinner/drinks in a home-like setting. The free breakfast buffet offers a wide range of delicious foods- scrambled eggs, fresh daily delivered sausages (delicious!), beans, cereal, yogurt, toast, bread, cheese, fruit, juices, milk, coffee, etc.- it was wonderful. If attending an event at the Excel- it's just a short, easy walk (with a wonderful pub/patio/playground along the way). Despite London City Airport being so close, noise was never even heard inside the hotel.
But this hotel's best quality is the genuine hospitality of the staff- specifically JILL- Front Desk & PAULA- Bar/Restaurant. They are both outstanding! They truly represent hospitality at its finest & went above & beyond to make us feel at home. Service, Location, Cleanliness & Price- all Excellent! We highly recommend this hotel!! [Less]