My wife & 2 boys traveled to Scottsdale, Az for the 1st time, arriving at the hotel on 7/1/16. The young lady at the service desk greeted us with a smile & a warm welcome. She checked us in promptly
as well as explaining the amenities of the hotel. I cannot brag on her enough.
After unpacking, we all enjoyed some relaxing family time at the beautiful pool area. The waterfall , perfectly landscaped grounds & cleanliness of the pool were an added bonus. After a long day of traveling & pool time we decided instead of going out to dinner we would take advantage of the hotel restaurant. All I can say is WOW! Our server also possessed excellent customer service skills, making us feel right at home, and the food was unbelievable. My wife & I were very impressed. The same is true for breakfast & lunch (my boys asked to go back several times) They certainly set the bar high in this department.
During our stay the staff was always friendly & helpful in answering our questions or making recommendations as to where to go for family activities & places to see in the area. The staff truly cares about their customers & shows it in every way. We will plan another vacation to Scottsdale & certainly stay here again in the future.
5 stars & 2 thumbs up on this hotel & it's amazing staff.
Thank you guys! [Less]