This Crowne Plaza is a 4-star hotel and of top-notch quality. I got engaged during the weekend of my stay and I booked two of their event rooms (Wine Salon[Less]
Good location, clean and very friendly staff
The hotel is located across the bridge from South Coast Plaza, only a 10-minute walk. Very convenient if you do not have a vehicle and want access to a big and nice mall.
I was most impressed by the[More] restaurant staff. The floor manager Eric and server Imelda were very helpful and genuine. They'd remember your preference for juice and coffee every morning - how delightful.
The hotel also provides free shuttle bus service to anywhere within 5 miles distance. I could go to work every morning very on-time, not having to worry about booking a cab or car. Just remember you want to book as early as you check in. The drivers and front desk are most helpful and easy to talk to, too.[Less]
The Crowne Plaza Costa Mesa was a very nice hotel. It was conveniently located in Orange County and 20 minutes from Disney Land. The room was spacious and the bed/pillows were very comfortable. The[More] staff was nice. I booked the room since the pictures online were nice and the bar/restuarant looked fun. Unfortunately, I was unable to visit it since we were so busy site seeing. We did try to use the jacuzzi one evening but the water temperature was too cold for the night time temperatures. I was real disappointed by this. The hotel is also located near a very large mall which was convenient. If I was to visit Costa Mesa again, I would definitely stay here.[Less]
Friendly and honest staff
After staying for two weeks I met the majority of the staff and have only good things to say about their behavior and performance.[Less]
tidy rooms and great customer service
I was there for about 10 days and had nothing to complain about. The food was okay by British standards but possibly excellent by American standards. The Shuttle service was incredibly good and[More] reliable. California is a dusty place and as such the fabric furniture in the rooms could do with a little more frequent vacuum cleaning[Less]
This is a great hotel! Incredibly clean, great location, great staff, and the bar is always inviting for those long tiresome days where you just want to unwind.[Less]
Very nice very clean rooms and great staff
The property is well kept and very clean. Rooms are comfortable and a great size. Large breakfast area with lots of choices - skip the scrambled eggs though, they are powdered eggs and quite dry and[More] there are plenty of other choices to make up for them![Less]
Generally satisfying stay, only complaint is an extra charge of $25 for parking. When I called their 800 no. twice before booking, I was assured that this specific location does NOT charge for[More] parking. I still have to iron it out with them.[Less]
Comfortable bed and great service
Very pleased with hotel; although first impression was a question mark due to the parking and lobby entrance seeming a bit stark due to limited space and grounds. The service and cleanliness of the[More] hotel completely won me over though, and I would recommend this hotel to anyone staying in the area.[Less]