This is hands down one of the nicest Intercontinental's in the country. Other than an isolated incident with a an extremely rude Bartender, this stay was perfect in every way imaginable.
The I'm I
certainly will not let the incident with the Bartender influence my review. For the sake of the review I'm just going to pretend I had no interaction with said Bartender. (I do feel as though I should mention this... When the hotel got word of what transpired at the bar they immediately reached out to me to resolve the problem.) It's gestures like this that make the Intercontinental stand out as a true luxury brand. In my opinion the Intercontinental has always been seen as a "business luxury" brand as opposed to a true stand out luxury hotel. Well I can think off three locations off the top of my head that are breaking that mold.. I’m sure there are many more, these just came to mind immediately.
The Intercontinental San Francisco, The Intercontinental Boston, and The Intercontinental NYC Times Square are all examples of how this amazing brand is proving without any doubts that they are hands down a true luxury brand that will leave you feeling well rested and already thinking about how soon you can stay again before you’ve even checked out.
Now on the the specifics. I arrived in SFO around 4pm on the DeltaOne transcon flight from JFK. Once at the hotel, check in took no more than 60 seconds. I was given the keys to my room, which was an incredible suite on the top floor with Club Lounge access. (Ambassador Upgrade)
The room itself was a beautiful suite. There was a letter from the GM along with fresh fruit and two bottles of water, one still & one sparkling waiting in the room. I also noticed a small hand written note on the bed in the Master a Bedroom. The note simply stated that as I had requester 2 extra pillows and 4 extra washcloth's had been placed in the room prior to my arrival.
When you first entered the suite the guest bathroom was immediately on your right. For a guest bath, this was a very large area. A few feet past the bathroom was the living / dining area.” The dining room table comfortably sat 4. Just beyond that was the living area which included a desk, an over sized sofa and the largest TV I've ever seen in a hotel room. The TV in the bedroom was equal in size. The TV in the master bath was around 32".
The master bath was almost the same size as the bedroom itself. The had a deep soaking tub in addition to a very large walk in shower. The bathroom and shower were stocked with full size premium toiletries.
This is one of the very best Intercontinental's I've ever stayed at! [Less]