I was not too crazy about this hotel from the exterior; but upon entering the small lobby I smelled cookies.:-) The room was comfortable and really clean. The staff was very kind and helpful. The[More] beds were comfortable. Sleep is a wonderful thing. The one and only drawback was the bed frame which is larger than the mattress. My daughter, myself and a visitor all have bruises on our shins. Overall a good experience for our needs.[Less]
Great overnight stay.
If your traveling to Palo Alto it is only a few miles away.
The rooms have been tastefully updated and is a quiet location away from the freeway noise.
Lots of plugs for IPhone etc.
Will stay there[More] again for sure![Less]
Overall we enjoyed our stay at this property. It was a good value. The hotel had been recently renovated and the rooms and bathrooms were excellent. On our last day housekeeping did not make up our[More] room. Although we contacted the night manager and on the following morning the day manager, no one with authority every contacted us to make this right.[Less]
Beautiful Hotel, great Concierge service!
We loved our stay at the Intercontinental! The Hotel lobby is beautiful and perfect for hanging out. Our room was great with an awesome view of the City. The Concierge guys, Nelson and Will were so[More] friendly and helpful. They helped us with dinner and activity reservations. I highly recommend this Hotel, great location for walking everywhere![Less]
Great Service and Excellent room !
Great Service and Excellent room , I stayed at the 21st floor at the corner room. the views and the service were excellent. No noise from other rooms and thoroughly enjoyed my stay ! Definitely[More] coming back here[Less]
super clean and great location
Great rooms very comfortable and super clean! Also great location close to Union Square and a cheap cab to great restaurants[Less]
Good location, clean and comfortable. Overall a good experience.[Less]
Another great stay
Thanking all of you for another great stay. Everything from the cleanliness to the staff, it's always an excellent stay.[Less]
Front desk was very helpful and enthusiastic. Breakfast was great! Would need improvement on cleanliness in towels and need to fix ice machines. Other than that, it was a great stay overall.[Less]