Most often, I use hotels when traveling for work. My job is often tedious and frustrating and, at the end of a day, I look forward to being able to relax: Do a little reading, watch a little TV,
maybe catch up on e-mails and, most importantly, get some sleep! In Manchester, NH, I never worry; I know that Holiday Inn will be there to provide for my needs while I'm there! There, I am always treated with the utmost courtesy and respect, and know exactly what to expect. That includes NO surprises. Never have I heard, "Gee, we're sorry, but...." at this hotel, and that is very important to me.
The only thing 'missing,' is accommodations for smokers (who still have rights, too!). Some properties still maintain a group of rooms specifically for smokers, and I will use those wherever possible. Being asked to smoke outdoors is, in my opinion, grossly unfair as weather becomes unpleasant.
Other than that (which is not an issue exclusive to Holiday Inn), I always thoroughly enjoy my stays in Manchester, and at most other Holiday Inns. [Less]