The room was clean, the staff was friendly, and the breakfast was amazing. The young woman who ran the breakfast did a great job putting it out. It was very fresh and appetizing. We were on Eastern
Standard time, so we were early, and she let us start early since she had everything ready.
It is hard to speak of the comfort of the bed, since I was on the sofa sleeper, that was not comfortable at all. I received very little sleep as the mattress was so thin, the bars kept jamming into my back every time I moved.
The room darkening shade was broken. It was quite obvious as many of the hooks in the frame were missing and it was just hanging from the window. I am not sure why they put us in a room like that, even more so because I am a spire elite member.
The blue paint from the bottom of the pool was chipping off, and when they vacuumed the pool, instead of trowing it away, they left it in a pile next to the pool. You had to step over it to get around the pool.
The hot tub, was not so hot, and when we informed them, they said they would call maintenance. I asked for a call back, so I would know if I could try again later in the evening, but I never received a call.
While the place was clean, the food was good and it was a quite place to stay, I am disappointed in the hot tub, the fact I could not sleep in because of the shade, and the fact that the staff did not follow up with me about the issues I had. [Less]