Upon arrival, we were greeted with friendly staff. But It seems like recent stays at most IHG hotels, they don't really reorganize Platinum member. The hotel is under interior renovation in one
section at a time and It will not have any interference with guests.
Overall, the hotel is meets basic standards of all holiday inn, expect the comfort of the mattress, it was too soft and lack of support. May be they will change out all their mattress soon? [Less]