The hotel is clean and comfortable. The staff were great. The refrigerator in the room a huge plus. Subways nearby.
I had one hiccup - checking in and being assigned to a room already occupied
to another traveler. Thankfully they were not in the room when I entered (and immediately left). I did have a lingering concern that someone else could be given access to my room while I was there. The staff were apologetic for the error.
The location itself is close to Times Square and Macy's, which is a bonus, but I did find the immediate area around the hotel on 8th Ave to be on the less desirable side. This is not something the hotel can help, and it's probably perfectly safe and well patrolled being as close as it is to Port Authority. I have stayed in other hotels in Manhattan that I have felt were clearner and bit safer. [Less]