The staff has a very caring culture.
The front desk and main restaurant staff are incredibly nice and helpful. Clearly, this positive characteristic is ingrained in this hotel's employee culture. This hotel has great character.
is, unfortunately, not really smoke-free. Guests with pool-side balconies are apparently allowed to smoke on those balconies. Obviously, the smoke and tobacco stench don't respect arbitrary boundaries and, instead, spill onto surrounding balconies and even into surrounding rooms. This was an unpleasant and disgusting surprise when staying in a pool-side balcony room. [Less]