Rated 3.8 out of 5 by 167
Rated 5.0 out of 5.0 by Joniluvschachi Great Staff
This property is perfectly located in the heart of downtown Atlanta and ideally situated for business, entertainment and convenience. The property itself is well maintained for its age and volume of travelers but does have signs of wear in spots. However, any negative aspects are quickly overcome by the quality of service and hospitality of the staff. It is important to specifically call out Tracy (@ the front desk) and Cynthia (@ the restaurant) for their constant positive attitude and refreshing smile after a long travel day and high profile business meetings. Thank you and I look forward to staying here in the near future.
Rated 1.0 out of 5.0 by Sculz Worst hi experience I've ever had
The cost was on par with local hotels, but based on my hi stays across the country this was the worst. I was checked into a room with a broken tv, stained mattress, hole in the ceiling, and no shower head. This was after I made it clear I was a platinum member and requested an upgrade.
After moving my family to the second room, we requested sheets for the pull out bed that we're never brought. Upon return from our event at 11 pm the resturant was closed, and a bag of vomit laid in the floor of our hall as we walked to the room.
It was know on my statement of my status with the hotel, and did not recieve check out documents under the door and was also woke by house keeping at 9 am.
A horrible experience overall and a loss of my business to this property. I will plan to flag this property with our company as a hotel not to be used...
Rated 3.0 out of 5.0 by Shanghairay Comfortable and convenient
It is very close to the convention center and CNN building. Great location and clean.