Rated 4.2 out of 5 by 331
Rated 4.0 out of 5.0 by Mrs Ng Friendly and helpful staff
Really enjoyed my stay. Had booked a night there to celebrate my birthday with my family. Upon checking in at the reception, the friendly staff greeted me with a Happy Birthday which brightens up my day. She was also very kind to offer me a free upgrade to a better room. The view was really nice. There was also a complimentary bottle of red wine and mashmallow with chocolate dip for my birthday. My children were so delighted with the mashmallow. The next day before checking out, my child fell alsleep on the bed so I requested for a late checkout so as to let my child sleep for a while. The lady accepted my request. After my child has woken up, we decided to go down take a walk since there was still some time before the checkout time. But when we came back, we realised we were locked out of our door. I guess the card was automatically deactivated at 12pm? Might be good to set the timing of the door card if there was late checkout. But overall, thank you very much for making my stay and birthday celebration a great one. Will defintely be back soon.
Rated 1.0 out of 5.0 by bipin1 overall
did not meet any of my expectations as platinum ambassador member .
Rated 4.0 out of 5.0 by Happy Life confortable room, location is good
confortable room, check in and check out quickly, location is good and easy.