Rated 3,8 out of 5 by 212
Rated 3,0 out of 5,0 by BarbaraBJ Disappointed
No acknowledgement for being platinum elite rewards club member.
Spent 2 weeks touring Virginia, stayed at IHG throughout, this was the only stay we had issues with. Check in staff bland and unresponsive, room ok but expected much more for the price, very expensive and not worthy of price, carpets stained, net curtains very grubby, bed clean and comfortable but pillows were lumpy and linen had never seen an iron, just gave a shabby overall appearance. Overheard some restaurant staff discussing bad pay and conditions, not good, and certainly not a happy team, all in all very disappointed. Hotel offers shuttle bus to King Street metro, which is main area for shops, metro one end harbour the other end. Too far to walk from hotel, we chose to walk to Braddock Road metro 15-20 mins. Good links for 25 min journey to Washington main tourist attractions.
20. September 2014
Rated 5,0 out of 5,0 by NonnaV Great Price & Comfort
Visited early Sept and received great room rate on a very comfortable room with many amenities. Hotel shuttle service to Reagan Airport (for subway commute to D.C) and King Street (for food and shopping) took the challenge out of touring the area. Front desk personnel, housekeeping, shuttle drivers and wait staff very attentive and helpful. Wonderful trip.
19. September 2014
Rated 2,0 out of 5,0 Time in Holiday Inn at Alexandria
I found my bed to not be clean. The sheets were soiled. The door to the bathroom needed repair.
18. September 2014