Rated 3,9 out of 5 by 294
Rated 2,0 out of 5,0 by Loco123 Nothing to write home about
Holiday Inn boring. Got in at 11:00pm and couldn't even get a bottle of water. Bar closed, no food available except for a little shop that opened up in the late morning. I am findinh HIE a much better value. Standard Holiday Inns provide you with very little but a bed and bathroom nowadays.
17. Februar 2015
Rated 2,0 out of 5,0 by RB_BRU Shockingly noisy ventilation even with aircon turned of. Swimming pool only open 4pm-9pm during the week
A very disappointing experience. I booked this hotel because it had a swimming pool and I wanted to swim before I went to my meetings every morning. Unfortunately when I arrived I found that the pool is only open 4pm-9pm on weekdays (longer at weekends) and there is nothing to be done about this because State regulation stipulates that there has to be a life guard on duty. Also, the pool is the size of a postage stamp. It's probably lovely in summer when it opens up to an open air pool. However, the opening hours should be clearly stipulated when booking.
My other huge gripe is the noise from the archaic air-conditioning. When it is on it is unbelievably loud. But even when it is off there is a thunderous noise coming through the ventilation in both the bedroom and bathroom. You definitely need ear plugs to sleep. There is a (small# bath in the bathroom - but it is impossible to have a nice relaxing bath because of the awful noise.
Room was a reasonable size, basic but functional. But there is no safe deposit box in the room which I find unacceptable.
Wifi was also pretty erratic. On my first day it was not available from around 8pm at night until after 7pm the next morning. I missed one conference call with Europe and had to go to Starbucks at 7am to be able to participate in a second.
Also annoying is that the bar/resto and room service are only available between 4pm and 9pm. This seems exceptionally limited - especially as the hotel is not so close to the bars and restos of King Street #Around a 15 minute walk - probably ok in summer but not so pleasant in freezing winter temperatures).
Also note that there is a very hefty service charge added to room service orders. My check was 45 dollars but I was charged a 9 dollar service fee as well as a 2 dollar tray fee. This is not stipulated in the room service menu.
On a positive note, Karen at reception and the bar and room service staff were exceptionally friendly and helpful. However, based on this experience, it is very unlikely I would ever stay at this hotel again.
16. Februar 2015
Rated 5,0 out of 5,0 by smsg Wonderful staff, very attentive
recommend for all, clean, bright, large rooms, good food.
3. Februar 2015