Rated 3,9 out of 5 by 121
Rated 1,0 out of 5,0 by Angrydogman Will not stay here again
Spent 4 weeks at this hotel, at least once a week my room wouldn't be serviced, sometimes twice. The internet is completely horrible and even with excellent signal it can barely load a web page, the front desk simply asks you if you put the password in. My points on my club card dont ever get updated while I am here, I have had to submit a missing points form for every week even after waiting for 2 weeks for it to post it still doesnt. There is a Cafe here that is cash only, which in 2013 is just unacceptable. The A/C in the outer rooms is terrible, you can let it run all night and it will still be warm in the morning. I've stayed in 4 rooms on 2 different floors and it was the same in all but 1 of those rooms.
The only redeeming qualities are the location, and pet policy, which is the only reason I stay here instead of the other 50 hotels in the area. I would talk to management about issues but they seem more concerned with bribing me with breakfast vouchers than fixing the problems.
5. Dezember 2013
Rated 5,0 out of 5,0 Awesome!
I have stayed at this hotel many times and I have almost always had a wonderful experience. This last visit we had a jacuzzi suite with a balcony. It was wonderful. We were recognized as Platinum guests and treated very well. We even made use of the free shuttle service for access to King St.
The pool area is clean and is available even in the off-season. The only minor criticism was breakfast in the restaurant. There was no buffet or a menu for a-la-cart. The server pretty much just brought us 'food' and we were still given a good quality breakfast, I would have just preferred the buffet or ordering from a menu. I think that the problem was that we were there off-season and there were insufficient guests to warrant a buffet.
I can't wait to come back and stay at this hotel again, it's a real pleasure.
5. Dezember 2013
Rated 3,0 out of 5,0 by DanielHL More Interesting Visit than Usual
We have stayed in this hotel for Thanksgiving many times. It is a clean, comfortable place. This year provided 2 unusual incidents that detracted from the experience. First, we were awakened around 11:30 PM by a police arrest stemming from a domestic incident within the hotel. Shortly afterwards, someone in our party flushed the toilet, and the toilet continued to run, using a large volume of water. We ended up having to change rooms in the middle of the night. Fortunately, we were given the adjoining room.
We will be back next year.
3. Dezember 2013