Rated 3,7 out of 5 by 245
Rated 2,0 out of 5,0 by SideShow Hotel Review
This appears to be an older property. Cleanliness is definitely not a core value for the owners or managers of this location. I stay at a Holiday Inn weekly and the rooms at this location are the dirtiest of any one I have visited. The cushions in the chairs had dust around the edges, the room carpets were worn and filthy (we had to put towels on the floor to walk on to keep our feet clean), the bath tub needed to be resurfaced (we thought it was dirt until we looked closely and saw the surface was coming off), the room had a damp and musty feel and smell, and the towels and bed linen were worn.
Being an older property does not mean rooms have to be in the condition of the one we had. I write this from a Holiday Inn in DC that is older, yet it has been properly maintained. From what we saw, it appears this location gets a large vacation population and not much repeat business so the owners and management may not care about the condition of the rooms. If nothing is going to be done to keep this place up, then it is only a short matter of time before it becomes a true flop house.
I only write this to warn people. I get no pleasure out of having to be this frank. One additional comment - housekeeping tends to get blamed for situations like this. To clarify, the wear and tear on the room we had was not the result of housekeeping. They appear to be doing the very best they can. I feel sorry for them.
16. August 2014
Rated 5,0 out of 5,0 by chrisdp19 Holiday Inn Amherst
Excellent hotel, and the best Holiday Inn Express I've stayed at so far:) No issue's at all, and would love to come back in October.
13. August 2014
Rated 4,0 out of 5,0 by Meandmywife Wedding Party at this Hotel
I don't normally stay at Holiday Inns. I preferr hotels with complementary breakfast. The staff here was great, lots of shopping and restaurants nearby, and very easy access. Overall a good stay.
13. August 2014