Rated 4.1 out of 5 by 494
Rated 5.0 out of 5.0 by Miss1224 First Experience
This was a great hotel to stay at. Location is ideal, not too far from the Airport. Glad this hotel offers shuttle service between the Airport and Metro. No need to take a Taxi.
August 31, 2015
Rated 4.0 out of 5.0 by yukonbill Crystal City Hotel
The hotel staff were friendly and checked me in and out without problems. Lobby area always looked very professional. Some of the rooms, I've stayed in over the past year, the carpets seem damp and musty.
I woud recommend installind USB ports in desk area and on night stands. The availability of outlet/recepticals would be nice, I bring an extention cord to plug in personal devices, for example phone, computer, speakers and other electronics that need recharging. Many hotels I've stayed, in DC area, have USB ports at bed side.
Repairs:Items needing repair go unfixed. For example, the workout room. Light fixtures removed, months ago, still not replaced. Missing weigths (probabally stolen) makes routine workout difficult, but great selection of equipment and space.
August 31, 2015
Rated 1.0 out of 5.0 by Unpleasant stay disappointed
I stay at Holiday Inn often, but was disappointed with this hotel.
The staff was not helpful at all. The ones that could speak English were not helpful at all. I asked how to get to DC. told to take metro. OK where is metro ? how do I get to Metro?
Where do I go for breakfast? When is breakfast? Where is the concierge? I am the concierge. I asked for wake up call at 0730.I got a call at 0705. I asked how to get to Arlington cemetery, was told to go left for about 10 minutes. IL had to ask other visitors for directions. The hotel good location but will tell people to use other hotels in same area.
August 27, 2015