Rated 4,1 out of 5 by 298
Rated 5,0 out of 5,0 by Ten Miler Comfortable Room and great service
An awesome stay espeically during the Army Ten Miler. I enjoyed my stay and the staff was very friendly and willing to assist
15. Oktober 2014
Rated 3,0 out of 5,0 by Jai14 Comfortable, but needs improvements
This hotel was nice and clean, and in a good location. We had a few issues, but not sure if it will deter us completely from staying there again. Everytime we left our room for the day, when we came back our key did not work. I did not like that you have to pay for parking when you are a customer. We usually stay at Holiday Inn-Rossyln that includes parking and breakfast buffet. This hotel had neither. Service was exteremly slow in the restaurant, definitely needs more staffing. My food was very late, dessert was brought out 20 minutes after we paid, and never recieved extra food that was ordered. Staff was nice and corrected errors, but just became an aggravating experience.
14. Oktober 2014
Rated 3,0 out of 5,0 by JustineMaine Disappointed
Stayed 2 nights of an 8 night trip - some areas needed a refresh, overall the room was clean, the bed comfortable, and most staff were friendly. Unfortunately, the shuttle service was unreliable - we had to call to be picked up from the metro station - waited 30 minutes while all the other hotel shuttles came by, then we called again, waited another 20 minutes until the Holiday Inn shuttle finally came. All the other hotel shuttles had come to the station 2 or 3 times in the 50 minutes that we waited. This service was one of the main reasons we chose this hotel. Also - breakfast was not only mediocre - but it cost more for our breakfast than we paid for our dinner the night before, at the same hotel restaurant. And they didn't have cream or half & half for our coffee. They had milk and coffeemate. The second day we ended up getting coffee at McDonalds next door - where we saw some of the hotel staff getting their own coffee... sad!
There is no complimentary coffee offered in the lobby - there is a fee for the lobby coffee (and only coffee mate there as well)
13. Oktober 2014