Rated 4,1 out of 5 by 353
Rated 5,0 out of 5,0 by OperaSoubrette Great comfort and service!
The room was pleasant and very clean, the bed comfortable, and the internet fabulous for working from the room. The staff were very friendly and helpful during a stressful time (flight was cancelled!), and the hotel met all my needs for food (restaurants were excellent!) and rest, so I could continue working from my computer when unable to actually return home to my job.
23. Januar 2015
Rated 5,0 out of 5,0 by Pahuntin Comfortable bed and good service
Covenant to airport with fast reliable shuttles. Clean room and relaxing bar/restaurant attached.
20. Januar 2015
Rated 1,0 out of 5,0 by MarvA3 Overnight Stay
The customer service was pretty bad after we checked in. We had the shuttle take us to the mall and when we were done we called and requested to be picked up. The front desk person, apparently forgot to tell the shuttle driver to pick us up. We waited in the cold for almost 40 minutes. The shuttle driver was unaware we needed to be picked up until we called back a second time to the front desk and they finally let him know. We dealt with the toilet being broken and running the whole night. The only person that seemed sorry was the shuttle driver. When we got back to hotel last night, neither one of the agents apologized. When we checked out this morning, the front desk agent did not seem concerned about our experience. I am really upset and as a loyalty member, I expect better service.
19. Januar 2015