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Rated 4,2 out of 5 by 756 reviewers.
Rated 2,0 out of 5,0 by No os acerqueis a desayunar! Camareros bordes, solo preocupados por decir cuanto hay que darles de propina y no por atender solicitudes; si cometes el "error" de no darles lo que piden, olvidaros, sereis muy mal tratados el resto de la estancia. 11. September 2014
Rated 4,0 out of 5,0 by Room condition i have worked in hotels for 10 years and currently i am the executive housekeeper at a hotel in columbus so i definetely have an eye for details. The hotel looked good when we came in, Edgar at the front desk was very professional and kind. The room definetly needs renovation, the bathroom was in very rough shape, the door was scratched, the corners around the floor were brown, shower rod was rusty and the bathroom ceiling needed painted. I didnt find any cleanliness issues but the condition was not the best. I was at the hotel for 4 days 3 nights and the elevators were never polished, they were very dirty with finger prints every were during the entire stay. Used the restaurant for breakfast and one of the servers maybe Adbul made a very unprofessional comment, we asked if they had gravy for the buiscuits and he said no and he said he had talked to his manager but he had not done anything about it, he said his manager was an idiot,, oooops you dont say that to a guest. I didnt get a copy of the folio under the door and when i came down to ask for one the girl at the desk told me i had to contact the travel agency i booked thru to get a copy of it, well i made the reservations in the website. the day before cheking out my husband came down to the desk to ask a question and the same girl had no idea of what she was doing, i do not know her name since she wasnt wearing a name badge but she needs training because she seemed lost. 4. September 2014
Rated 5,0 out of 5,0 by great staff, easy access to Georgetown The Holiday Inn Rosslyn at Keybridge is nice, affordable, easily accessible to the highway as well as to Georgetown; a friendly staff at check-in and the wonderful gentlemen who take care of you at the popular breakfast buffet offered by the hotel. Very much appreciate the free parking and the fact that wi-fi (a little on the slow side) is available in the rooms, not just in the lobby (like many hotels). 4. September 2014
Rated 3,0 out of 5,0 by Short stop at Washington DC I will list the points that surprised me negatively on this stay: - Hotel had 4 elevators, but there was always long waits to get to the elevator. At the breakfast I waited loke 15 minutes for a free space. Seems that there is a control to save energy and let guests dissatisfied. - Breakfast was a shame. Again a line and a wait time of 20 minutes. Most of items were not frequently replaced. And that is not a free breakfast hotel. - I returned to the hotel late at night and I saw one car with a broken window. I told the manager about that and he recommended me to keep my gps hidden, sinve that was not the first time that something like that happened. The location was really good. Price was fair. The staff really friendly. Security is a basic thing that a hotel cannot miss. Need to improve in that area. 3. September 2014
Rated 4,0 out of 5,0 by Good Location Overall a good experience. Sometimes the parking garage was challenging in finding a parking spot. The breakfast needed more variety on my 4 night stay. The staff was very accommodating. Noise level from above room could be heard. The bathroom was small but the extra in room vanity was good. I requested a refrigerator, it was a little bent up, but did the job. a good view of the area and I loved having a balcony. I used the exercise room and it was good. I would recommend the hotel. I loved the location, only a few minutes from DC and out of traffic, 3. September 2014
Rated 2,0 out of 5,0 by Simple Service Please Requested some tooth paste, nothing sent up for 30 minutes. Re-requested and was informed "I will house keeping." So I really had to ask yet again, no, don't inform anyone, please bring it to me. Asked to speak to the manager, he was busy, no callback, no follow-up. Just not acceptable. 3. September 2014
Rated 4,0 out of 5,0 by Nice room but poor wifi The room itself was very nice and the chamber staff kept it clean. However, the in-room wifi was very poor, with slow download speeds and frequent lost connections. The elevators are also inadequate during busy times, particularly in the morning. Overall I do like this hotel and the location is very lovely. 2. September 2014
Rated 5,0 out of 5,0 by Location, location, location This hotel is in a wonderful location--1 block from the metro, easy walking to distance to Georgetown over the Key Bridge and close to very nice walking/biking trails. And FREE parking! The staff is friendly, the rooms are clean and the restaurant/bar has one of the prettiest views in the DC area. Great value for the money! 2. September 2014
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