Rated 4,2 out of 5 by 808
Rated 5,0 out of 5,0 by Rizzz Great service and location
Recent visit to washington DC for family vacation, we found this hotel very conveniently located and well connected. The staff are very friendly and offered to upgrade free of cost to suite, the view from room to the harbor is great. The room is very clean with all the amenities. Loved it and will visit again.
25. Oktober 2014
Rated 4,0 out of 5,0 by Geezergeek One unfortunate minus
Overall, our stay at Rosslyn was, as usual, pleasant and a good value. However, I was very angry when we came in on the first full day of our stay to find that our room keys did not work. I went to the desk and after waiting 10 minutes for others to be served the clerk re-programmed both keys. Back on the 13th floor the room keys still wouldn't work! Again after waiting for other guests to be served the clerk reprogrammed my keys and those of another guest on the same floor--fortunately, he came up with us to be sure they worked.
This time, they did. The next night our keys AGAIN didn't work. The clerk again reprogrammed them, and one of them worked. Needless to say, we were very distressed having to chase after a working key three times. The staff were very apologetic and eventually got us into our room.
The restaurant staff are very genial and efficient. However, the buffet could be varied a bit to provide more offerings-not everyone stays for just one night. The Holiday Inn Express breakfasts offer many more choices.
24. Oktober 2014
Rated 5,0 out of 5,0 by Skymaster Don Excellent Staff
The staff is the most personable crew for any hotel I've stayed at. Same friendliness as 2010 when we last stayed there. I commend the management and staff for paying attention to all details and amenities.
23. Oktober 2014