Rated 4,1 out of 5 by 112
Rated 4,0 out of 5,0 by TaipeiGirl World's friendliest staff
Stayed at this hotel earlier on this week in very difficut personal circumstances. Totally overwhelmed by the kindness and helpfulness shown to me by all the staff, particularly Zoe and Trisha, both of whom deserve a medal.
My only constructive comment is that this is not a purely non-smoking hotel, so even if you book a non-smoking room, you still have to walk past rooms for smokers, and sometimes the smell creeps into your room. If you're at all asthmatic, this can cause big trouble!
My only other comment is that Wi-Fi charges are very expensive at this hotel - a big deal if you need to be connected in order to work - but I believe that these charges are eventually going to be dropped.
8. Dezember 2013
Rated 5,0 out of 5,0 by BW1959 Fantastic Staff
Having stayed here several times over the years I was looking forward to seeing if it had changed.
Well it has. The rooms and hotel appeared the same, even the very poor, snowy, picture on the tv in the bar. However, the Staff have become even more helpful and courteous. After arriving early we wanted lunch and the Staff checked us in early just so that we could book it to our room. Excellent service followed for all of the meals and checking out was smooth and simple.
Many thanks for putting the icing on an what was a truly fantastic stay in Ashford.
6. Dezember 2013
Rated 5,0 out of 5,0 by casser leisure stay
Great room so good nights sleep
Helpful and happy staff
26. November 2013