Rated 4.3 out of 5 by 378
Rated 1.0 out of 5.0 Absolute nightmare stay
Stayed whilst the hotel was hosting a corporate disco. This went on until after midnight and I might as well have moved my bed to the middle of the dance floor. No sleep whatsoever and considering I had a drive to Rotterdam the following day, most upset. Complained to reception and was promised a call the following day from the general manager, (quelle suprise, this didn't happen, nor on any day since). Would suggest avoid this hotel like the plague)}
August 27, 2015
Rated 4.0 out of 5.0 by Kaiyt A great overnight stop
Stayed here overnight on the way back from France and would do so again. The staff were welcoming and helpful. We had a family room which was huge.
It was a hot night and we were on the second floor so the air conditioning was a bonus - though it wasn't very powerful and took a long time to cool the room down.
The bed wasn't as comfortable as some of the competitors' beds.
There were numerous spiders in the room. The carpet was worn and stained, as were the armchairs and desk chair, bringing the whole feel of the room down, which was a shame, because otherwise it was great.
The tv was huge.
The shower was hot and powerful and the toiletries very nice.
Overall, the stay was great and at the price we paid, I can't moan, but HI should think about a refurb and include some double glazed windows as the hotel is right next to the M20.
August 26, 2015
Rated 5.0 out of 5.0 by Lightalecavalier Good hotel for cross channel connections
When going on tours with companies such as Leger it is very convenient to stay overnight, take the included excellent breakfast and park my car whilst I am on the continental tour.
The package is good at an excellent price.
The hotel is comfortable.
August 25, 2015
Rated 5.0 out of 5.0 by twogaterz26 Pre Eurostar travel overnight
Staff were very helpful and friendly. We arrived almost at the time the restaurant closed but were encouraged to have dinner before checking in. Dinner was much better than we had anticipated and the waitress was very attentive.
August 24, 2015
Rated 2.0 out of 5.0 by ozwood get the air conditioning fixed
I do not know how staff at a property like this are able to blithely dismiss the lack of air-conditioning by telling guests that we "cant get it fixed until Monday" or why clerical work is being done at reception thereby delaying guest check-in. No acknowledgement of IHG rewards membership.
August 23, 2015
Rated 5.0 out of 5.0 by George1998 Ticks all the boxes
Excellent hotel, good location, ticks all the boxes
August 20, 2015
Rated 5.0 out of 5.0 by akypaul Breakfast
The cooked breakfast was nearly cold. The bacon was tasteless and fatty. The breakfast cereals bowls looked like saucers and did not hold enough.
August 20, 2015
Rated 4.0 out of 5.0 by Flapjackgirl Great stay before Channel crossing
Ideal stopover pre-Channel crossing. Family room very spacious with kids' beds in an alcove. Other reviewers mentioned road noise - there is some, but not excessive. Breakfast was standard Holiday Inn fare, there was plenty of it and the cooked breakfast was hot and replenished regularly.
Carpet in room was a bit worn and stained but the bathroom was clean and beds comfortable.
Friendly welcome at reception. Would definitely use this hotel again.
August 17, 2015