Rated 3,8 out of 5 by 148
Rated 4,0 out of 5,0 by BigTink Business Trip to Auburn Week of Aug 17
The hotel amenities themselves were absolutely fine, but there exterior doorways were REALLY offputting with a constant guantlet of smokers in the doorway seemingly at ALL times. It was really foul smelling and it felt like I had to work my way through that group in and out of the hotel each time. For that reason alone it negatively colored my impression of the hotel
24. August 2014
Rated 4,0 out of 5,0 by JoZep A value and also comfortable
This hotel has everything you'd need for a short stay. It is clean. My room did not have a thick curtain to block the light coming from the indoor pool so my room was not dark at night.
22. August 2014
Rated 4,0 out of 5,0 by Uncle Pete Good Night Sleep
Minor flaws, but overall a quality hotel and staff.
21. August 2014
Rated 4,0 out of 5,0 by wolf5 comfortable bed and great service
I had to travel for business. I enjoyed the room and breakfast.
19. August 2014
Rated 4,0 out of 5,0 by Mocus Comfortable sleep and great front desk service
Really enjoyed my sleep, very comfortable beds. Very clean rooms and hotel overall.
I would definitely stay at this hotel again.
15. August 2014
Rated 2,0 out of 5,0 by the mare POOR FRONT DESK CUSTOMER SERVICE
On a whole our stay was decent, as far the hotel comfort. The young man at the desk was was obnoxious and condecending and unfortunately was at the front desk our ENTIRE 3 night stay. Many other guests had problems with him too. Several families (we were there with 1 of 4 wedding groups) including ours will probably not stay at a Holiday Inn again. Our room did not get cleaned untill after 5pm the first day & my brothers room never got cleaned. Also the same person made a mess with the room charges, several were charged to someone elses credit card. we are still straightening that mess out a week later. We were at the Auburn NY Holiday Inn. If your travel plans include staying at this hotel I would NOT recommend it.
15. August 2014
Rated 3,0 out of 5,0 by Bob & Janie Ratings for 8-09 & 8-10, 2014
Generally a good experience, but a bit pricey for creature comforts. We had trouble with toilet flushing all the way. It took 3 attempts even for just water. Had the same issue when we stayed two years ago. Food & eatery were very good.
Otherwise a good experience and we would recommend, but with these qualifications.
14. August 2014
Rated 1,0 out of 5,0 by BarbA28 Evening staff was great!!
I would never stay at a holiday Inn again
I expect CLEAN rooms not the mess we encountered
13. August 2014