Rated 4.1 out of 5 by 260
Rated 4.0 out of 5.0 by CraigSibs Friendly staff but tired setting
Generally ok hotel but looks somewhat tired, and rooms at best adequate. Considering the price I paid for my stay it is poor value for money. Breakfast in a lovely setting looked like that it had been raided by other guests and there was not much left when I arrived. I won't come back in a hurry.
June 29, 2015
Rated 4.0 out of 5.0 by Roamer54 Rooms dated....but great staff
The rooms are in need of refurbishment but the staff service is always very friendly and helpful. Car park noise can be a problem. Functional for business purposes but would not stay for leisure purposes.
June 24, 2015
Rated 4.0 out of 5.0 by St@veH Could be Better
My second stay at this property and unfortunately was much less impressed than stay last year. Last year was very good and essentially the experience this time was not as good, mainly due to apparently less interested / less customer focussed staff. A shame really as I like this hotel and IHG in general. Maybe I caught them on an 'off day' this year?
June 23, 2015
Rated 4.0 out of 5.0 by Mohy Great Service
The staff and services are great. The bed is comfortable and the place is quiet and peaceful. The internet requires an upgrade. But the rest is fine.
June 19, 2015
Rated 5.0 out of 5.0 by lbmd pleasant easy stay
clean and comfortable. Good location for our needs.
June 17, 2015
Rated 5.0 out of 5.0 by Falcon Fixer Excellent Hotel
Best in Basildon.
If you are seeking a hotel with great service and comfortable accommodations, this is the ONE.
I will return and recommend to my collogues.
June 16, 2015
Rated 4.0 out of 5.0 by RonG30 Weekend break in Basildon
Apart from a few minor hiccups the staff and hotel lived up to expectations. I would not hesitate to stay here again.
June 16, 2015