Rated 3,8 out of 5 by 30
Rated 4,0 out of 5,0 by Osteo99 Bathroom
Although the stay at the HI in Schönefeld could be rated overall good, I would like to suggest to check the bathrooms, as for the second time in a row, in different rooms, I experienced flooding, as the showers are not draining properly. The restaurant is of good quality. A bit expensive nevertheless and occasionally very slow, as I had to wait for an hour for a steak, although the restaurant was almost empty. It takes max 10minutes to cook a steak and pre are a little salad...
1. Dezember 2013
Rated 2,0 out of 5,0 by NMCH Can't cope when busy.
I have stayed twice in this hotel. The first time I took a suite especially so that I could have internet access in the room for my work. The internet access never worked and the staff could not resolve the problem. Secondly, the cleaning was poor and we found old cleaning materials in our bathroom and the remains of breakfast on the bedroom floor. This was rather interesting since we ordered breakfast in the room but it never arrived!
The second time I took an executive room which was better value and actually in some ways a better room apart from it being consistently cold. We experienced similar problems with the room cleaning, once in three days.
Internet access in the public areas seems to be slow and unreliable. The bar staff were friendly at closing time. We avoided the restaurant the second time because of such terrible service the first time.
My sentiments (and those of my colleagues) are that it is probably a reasonable hotel but that they seem incapable of coping with a large conference. Maybe they need to take on additional staff to cope with a full house.
My reason for staying was a medical congress. I hope next time we have a different venue.
28. November 2013
Rated 4,0 out of 5,0 by nickname42 Gutes Hotel in der Nähe vom potentiell neuen Flughafen Schönefeld
Habe mir das Hotel ausgesucht, weil ich ein Hotel in der Nähe vom Flughafen Schönefeld benötigt haben. Dorthin gibt es auch einen kostenlosen Shuttle-Service.
Als Platin-Mitglied habe ich ein Upgrade mit vielen kleinen Aufmerksamkeiten bekommen: Obst, Süßigkeiten, Getränke. Das Frühstück ist absolut empfehlenswert: schönes reichhaltiges Buttet, frisches Obst, ein Koch bereitet den Gästen die Eier nach Wunsch zu, man kann sich seinen Orangensaft frisch pressen, etc.
- Mein Zimmer war rauchfrei, aber im Gang hat es übel nach Zigaretten gerochen. Wunsch: Nichtraucheretagen.
- Das Hotel liegt außerhalb, d.h. drum herum gibt es absolut nichts - keine Restaurants, keine Geschäfte, etc.
27. November 2013