Rated 3,6 out of 5 by 264
Rated 4,0 out of 5,0 by PingPong1 Efficient staff, nice ambience, poor parking.
Normally I don't have issues when staying away, especially with IHG group. And for the most part this stay was no different - nice, clean hotel and room, decent breakfast with good service and efficient and attentive staff.
The only issue I encountered was in the car park, though the staff at the hotel worked well to rectify the problem.
The convenient location of the hotel and frinedliness of staff will ensure that I recommend this hotel...I'll just try and get in the car park early!
15. Oktober 2014
Rated 5,0 out of 5,0 by officeboy A brief stopover
stayed for 1 night to catch an early morning flight. Other than bedside lights not working, had nothing to complain about. Didn't complain about the lights as only a minor inconvenience and given that we had an early morning flight, having no bedside lights forced us to get up to turn on other lights therefore avoiding us falling back to sleep and missing our flight so no bedside lights was a bonus!
14. Oktober 2014
Rated 5,0 out of 5,0 by bettyboop53 excellent breakfast
The room was comfortable and clean.
The breakfast gave a great choice of food.
The cooked breakast was very good and more importantly it was hot.
We booked at a great price and it was very good value for money.
We were attending the NEC and it was only a couple of miles away.We didn't use the shuttle provided by the hotel as I am disabled and need to park near the NEC to be able to access items from my car during the day.
Parking back at the hotel late at night was a problem though as other guests had taken the disabled spaces
I will ensure I speak to reception next time I visit to ensure a disabled space will be available.
Overall a comfortable and pleasant stay
14. Oktober 2014