Rated 3,7 out of 5 by 338
Rated 4,0 out of 5,0 by jeremy69 decent stay
Check in efficient. Room comfortable and clean. Breakfast good. Service at bar slow. Seems to take an age to use the tills. Car park exit barrier needs to be raised when significant numbers leave in a short time.
22. Januar 2015
Rated 1,0 out of 5,0 by G67P Over Priced Hotel
Over priced and certainly not worth the money paid.
Certainly won't recommend or be staying at Holiday Inn in the future.
21. Januar 2015
Rated 5,0 out of 5,0 by Causie Tues the 13th and no drama
Another great stay at the Holiday Inn Birmingham Airport, great fun, great staff always there for you.
Look forward to visiting again
17. Januar 2015
Rated 5,0 out of 5,0 by ingosixx Best Holiday Inn ever !
This Holiday Inn must be the best I have stayed in and this was due to its attentive & helpful staff. In particular the beautiful lady on reception (Foiza ?) who seemed to move mountains to help us check in early after a mix up in flight times.
Please give this lady a promotion as this is the benchmark for customer service.
Well done and keep it up !
16. Januar 2015
Rated 5,0 out of 5,0 by LukeB Great staff and relaxing hotel
Having been on long-term business in the area, I have stayed rather a lot in this hotel! It has been perfect for my needs; quite
15. Januar 2015
Rated 2,0 out of 5,0 by Nickname5555 ....
If the heating in my room had been working or it had been fixed then my overall review would have been a lot more positive. I could not fault the staff or the cleanliness of the hotel but in the middle of winter to not have any heating in my room was ridiculous. I asked to be moved rooms and was told I couldn't because there were no other rooms and it was not possible to fix my heating so I was given a tiny heater that did not really do a lot.
14. Januar 2015
Rated 5,0 out of 5,0 by Granny49 very enjoyable stay
reception staff very helpful and friendly,room was very comfortable,clean and well equipped and despite being at the front of hotel very quiet. excellent night's sleep owing to very comfortable bed and pillows. good place to relax and unwind after cramped flight and felt refreshed to go on to our next destination in the morning.
14. Januar 2015
Rated 4,0 out of 5,0 by ReneML1953 Comfortable large rooms
The bed was very comfortable and so were the pillows.Best nights sleep in a hotel for ages. The room was nice and warm when I arrived which isn't the case in many hotels. Food was good but £5 for a very small bowl of soup was rather steep!
Also paying £15 extra to park is a pain, especially as the only way to get there is by car. For people paying for a room a discounted parking fee seems fairer.
The staff were all friendly and helpful, overall highly recommended.
13. Januar 2015