Rated 4,3 out of 5 by 485
Rated 5,0 out of 5,0 by BJ58 BJ
Very good hotel, excellent service and comfortable rooms.
30. März 2015
Rated 2,0 out of 5,0 by sureshfyodor Not a value for money
overall experience proved to be pretty ordinary. The so called regular rates as against the corporate rates are actually extra-ordinarily high.
28. März 2015
Rated 5,0 out of 5,0 by AlanJC reliable
This hotel can be relied on to provide a good nights rest after a good dinner in comfortable surroundings
24. März 2015
Rated 3,0 out of 5,0 by Sarah's Good and bad
I have stayed here a few times and there are some plus and minus points in that it is a nice atmosphere, car parking is easy, location is good but the quality of the beds are poor and the food is hit and miss.
In addition to this I have used the conference facilities both in the week and on a Saturday. During the week it was superb and the team went the extra mile and I can't praise them enough. On a Saturday it is a very different experience.
On the food it is the same, I had a fish pie that was suppose to have prawns as well as other fish with a white sauce. There wasn't a prawn to be seen and merely a few flakes of fish on the bottom of a huge amount of what looked like microwaved potato. On the other hand my husband had the rack of ribs and this was really good. On our second visit my daughter had the children's portion of cottage pie and to be quite honest, I would have been embarrassed to have served this out [refer to fish pie experience!]. I had an Angus burger that should have arrived with skinny chips and arrived with fat steak chips which I hate. Someone needs to go through the menu card which I had feedback on my previous visit.
The children's bed was not made up and we had to call for room service and they were there straight away but the point is we were tired and this should have been checked first. We were also going to order from the Japanese menu but instead of being told at arrival that the restaurant was shut, we were told after we had chosen what we want and tried to phone it through. Again we were all tired and we held off ordering until the bed was made up!
If you are going to charge IHG rates then you need to ensure the experience is consistent and the quality of the beds and food are raised to better standards.
The lounge area is lovely, it is very airy and clean and the week staff were absolutely fantastic and I would still book a room but just not have the food as it is too hit and miss.
23. März 2015
Rated 5,0 out of 5,0 by IndiraO Great Stay
I would highly recommend stay @ holiday inn Bristol Filton.
Good clean hotel. Staff v helpful, making enjoyable stay
19. März 2015
Rated 3,0 out of 5,0 Ihg rewards
The last few weeks I have asked for my ihg rewards points and they have not been put on my account . Spoke to various staff and still not actioned.
As a elite member , recently seem to be ignored.
18. März 2015
Rated 5,0 out of 5,0 by Vintage21 Relaxing stay and friendly service
Arrived late and we were very tired; lady on reception was really helpful to meet our needs and upgraded us to give a much needed comfortable nights sleep.
Managed to catch the restaurant before closing; our waiter was very friendly.
Was overall a very pleasant stay.
18. März 2015
Rated 2,0 out of 5,0 by Mysterel Not very reliable
Twin room instead of double, alarm call failed, missed breakfast and to make matters worse was told breakfast had not been paid for when I had witnessed payment being made.
18. März 2015