Rated 3.9 out of 5 by 482
Rated 3.0 out of 5.0 by BA W Great staff, quiet place
Not a bad place to stay. Great staff. The place could use some maintenance.
July 1, 2015
Rated 5.0 out of 5.0 by CaNCER fIGHTER great for visiting Dana Farber
Shuttle provided to and from appointments at Dana Farber.
Staff help with the MBTA transit system inquired about
June 29, 2015
Rated 5.0 out of 5.0 by Marger Excellent hotel
I have stayed at this particular hotel once a year for the past 6 years. It is always nice, but this year I saw many improvements with service and friendliness of staff. On the other hand, they have offered a "medical rate" for those traveling for medical care, and I'm disappointed that the nightly rate has steadily gone up each year. Those seeking medical care already experience huge medical expenses while traveling and I wish they would keep the price more reasonable.
June 27, 2015
Rated 5.0 out of 5.0 by Beth Israel Great customer service
The hotel was very clean, as was our room. The shuttle service was a big help to us and the front desk staff were exceptionally courteous and pleasant
June 26, 2015
Rated 4.0 out of 5.0 by TBNP business stay
I attended a medical conference about a mile walk. Staff was very friendly and helpful with directions.
Would have liked better coffee in the room- that stuff was gross! The toilet handle to flush was awkward, too industrial!
Didn't use restaurant at all.
Otherwise, bed very comfortable, lots of pillows, room clean, great location.
June 23, 2015
Rated 4.0 out of 5.0 by JohnWm medical app't
Reason for staying there: visit to DFCI for a follow up to cancer treatment in 2009. We like the convenience of the Holiday in Brookline and the shuttle service.
June 21, 2015
Rated 1.0 out of 5.0 by Baltimoreguest Great option for a Boston visit
I have not stayed at a Holiday Inn for about 25 years and was more than pleasantly surprised at the quality of the service and the facility. The room was clean and comfortable. They actually have a pool in which I could have done my laps, had I trusted the photo and brought my suit. The staff could not have been more helpful - from copying pages for a presentation to giving directions to putting a refrigerator in our room. All of them were extremely friendly. Didn't use the restaurant. Brookline has much to offer in the form of easy transportation, good restaurants, and nice walks in residential areas. I would gladly return to this hotel.
June 19, 2015
Rated 5.0 out of 5.0 by Matunuck Great weekend
The bed was really comfortable. But, the pillows were to die for. I even asked the front desk what kind they were. The inside of the hotel is really pretty and the staff were excellent. We had breakfast twice and the food was delicious - especially the cinnamon french toast - the bacon was done exactly the way we like it and the coffee was perfect. The green line is right across the street and it made getting into Boston a cinch. I would definitely stay there again and I highly recommend this Holiday Inn.
June 19, 2015