Rated 5,0 out of 5,0 by Penneroo Frequent visitor - this time, the pool is SALT WATER (yay)
I like this hotel a lot for the value and convenience. I used to go often for medical visits to the Boston hospitals; they have a shuttle that will drive you door to door (even to St. Elizabeth's Med Ctr in Brighton) and there is no charge. The "T" is right outside the door. The pool was upgraded, lighter tone, SALT WATER (great for the skin!) and just the right temp--a bit cool to get in, soothing once you are in. The hand-rail to get in could be difficult for an elder person or someone lacking arm strength, so perhaps there's a way to help folks get in and out. 4.5' is just right. You can swim, but if you get tired, you can walk away! The fitness room is also outfitted with new equipment--it was hard to get the level down low enough ("0" for me!) but I was able to work the treadmill just fine. Rooms nice and roomy, staff VERY helpful (extra towels, blankets) and the food was nicely done, standard fare but certainly well cooked and plentiful. Nice time!
21. Mai 2013
Rated 3,0 out of 5,0 by Emmerson2013 Third floor or higher
Overall this was an average hotel room, slightly on the small size with two full beds otherwise it was fine for the price. However when making your reservation make sure that you do not stay on the first or second floor as the layout of the hotel it awful. I have no idea who thought that putting the lobby, restaurant, and pool in the center of the first and second floor was a good idea. Myself and family did not get any sleep the first night because there is no sound proofing what so ever in the rooms and a loud a rowdy party and taken over the seating area next to the pool for the majority of the night. I had to turn off the air-conditioning just to keep the fan running all night so that it would drown out the sound. But because there were no external windows to open the room got very warm. Overall it was an uncomfortable night that could have been avoided if the hotel had a better layout.
20. Mai 2013
Rated 5,0 out of 5,0 by Cille Hope to stay again
Great location, across street from subway stop. Room was ready when I arrived; food was available inside property, and staff and service were exceedingly helpful. Hope
20. Mai 2013
Rated 2,0 out of 5,0 by Dontstophere25 You'll Regret This "Customer Experience"
If all you want out of hotel stay is a quiet, comfortable room, don't stop here. Music was blared through the sound system in the hallways, and it could be heard EASILY after midnight in rooms with doors closed. When this was brought to the attention of the front desk the woman gave a cursory turn of the dial, not solving the problem, and went about her business. After repeated complaints it was finally shut off. The air conditioning is set automatically at 68 and cannot go lower, which proves that comfort is the hotel's priority as long you agree with their standards and don't cost them too much money. Fortunately consumers have choices and this hotel easily drops to last on the list.
19. Mai 2013
Rated 5,0 out of 5,0 by LynnieL45 Comfortable Room and Excellent Service
We have been staying at Holiday Inn Brookline since 1998, and their customer service has always been excellent. Upgrades have been made to the rooms, and we enjoy staying there even more now. We go to Boston for our son's medical appointments, and the hotel is convenient, as it's close to the hospitals, they offer a shuttle service, they have a nice breakfast buffet, and a nice lounge to have dinner or just sit and relax. They must treat employees well, as they still have some of the same staff since we first stayed there. We highly recommend this hotel.
17. Mai 2013
Rated 5,0 out of 5,0 by angeldog14 Convenient to Everything
With its location right across the street from the T, this hotel is convenient to everything, and is perfect for those arriving via mass transit. There is also parking for those who prefer to drive. Shopping and dining are available within walking distance. Walk or take the T to Fenway Park, Boston University, or any of the Fenway Colleges.
If you are a runner, there are many fine running routes available in all directions.
The staff was friendly, knowledgeable, and I did not have to wait long for anything. The room was clean and comfortable. I stay here whenever I visit Boston, and highly recommend it.
14. Mai 2013
Rated 2,0 out of 5,0 by trailer Look for A Better Choice in Brookline
4 days of plumbing problems, air conditioning problems, bad room assignment and lots of money spent. I will never stay here again.
11. Mai 2013
Rated 5,0 out of 5,0 by Pimee Great Customer Service
I requested several things from customer service and they went over and above accommodating my requests/needs.
Wouldn't hesitate to stay here again.
10. Mai 2013