Rated 3,8 out of 5 by 278
Rated 2,0 out of 5,0 by Bride2be Customer Service left something to be desired
We booked this Holiday Inn for our wedding party and about 20 rooms were reserved. When the bride went to check in to her suite, she was told it was not ready, even though check in had begun. They quickly found a room, but had she not made it clear that she needed the room to get ready, there would have been no rush.
Upon returning at 1 AM the person behind the desk yelled at everyone in the lobby to go to their rooms - and that there were people sleeping in the atrium rooms. I am sure they heard as the walls were very thin. Some of our guests could hear toilets flushing and water running all night. Fine for a night, but not a great experience.
18. September 2014
Rated 5,0 out of 5,0 by Alan100 Bed comfortable and great service
The location was very convenient as it was near the Agganis Arena
I could walk to the Arena from the Holiday Inn.
17. September 2014
Rated 5,0 out of 5,0 by Simosid Great hotel
I have had only good experiences with Holiday Inns, this one was no exception. I had a big 2 room suite, the bed is comfortable, the shower is good, lots of room to spread out. The hotel location was very conveniently located near the hospital I was visiting.
I took food back to my room and ate at breakfast in the restaurant. The food is simple, but fresh and good, and a very fair price.
The staff was friendly and helpful and I rarely heard any noise in the hallways or in the rooms next to me.
16. September 2014