Rated 3,8 out of 5 by 262
Rated 5,0 out of 5,0 by lmnh Great Stay
We were in Boston for a surgery at New England Baptist Hospital. This hotel was on the recommended list given to us at the hospital. I chose the Holiday Inn because of the shuttle back and forth to the hospital. The hotel was a pleasant surprise. Lovely, clean, restful after a day at the hospital and best of all we actually slept well. That never happens on the first night of being away from home. There were cookies (delicious by the way) served in the lobby during the afternoon. My son and I returned to the hotel during the evening (via the shuttle) after making sure that our patient was resting comfortably and enjoyed a late supper. He had a hamburger and I had a BLT Panini. Both were perfectly cooked. We also had breakfast at the buffet the next morning and enjoyed it as well. Thank you Holiday Inn for making a very stressful day less so.
29. August 2014
Rated 2,0 out of 5,0 by flyingtc Decent location, some rooms are old and not working well
The hotel is big and bright but older. It seems like its close to needing an upgrade throughout. The elevators are slow and old. Our room had lots of problems, with doors that got stuck and a broken HVAC unit. It was a pretty horrible stay and not a significantly cheaper option. We changed rooms after the 1st night and the stay was better with less hassles.
An average hotel if the room had no issues. A bad hotel if you get stuck in a room that has no HVAC working and a broken door.
The sliver lining was the breakfast was great and the Internet worked fine.
28. August 2014
Rated 2,0 out of 5,0 by courageous Disappointed
I stayed at this hotel in conjunction with having open heart surgery at Brigham and Women's Hospital. I was very disappointed. I usually stay at Holiday Inns when possible and have always had a great experience. This location, however, is very out of date. Rooms were not very clean, vending machines didn't work, very worn-out facility. The quality of food via room service was not what I expected. And the one elevator was so slow that a lot of guests - including myself - used the stairs.
26. August 2014