Rated 3,6 out of 5 by 83
Rated 4,0 out of 5,0 by SergioBP Comfortable and close to Brussels Airport
Nice hotel, comfortable room, good internet. Very close from Zaventem Brussels Airport and offering shuttle service. Food in restaurant needs improvement and it's a little overpriced.
25. Juli 2014
Rated 1,0 out of 5,0 by may9 Worst holiday inn ever!
I was in Brussel for a festival weekend and stay in this hotel throughout my stay and it was a horrendous experience! There was a heat wave in brussel and the air conditioning wasnt working! We reported it on the very first night and I can understand it was a bit too late to get it fix but the hotel cannot even offer a fan or something to keep us going through the night. The receptionist was not friendly at all and didn't even apologize for it. I reported the incident again on saturday morning but came back to the same condition at night. It was a different receptionist but the same thing happened and i've been told no maintenance work over weekend. No one apologize to us about it at all and didnt even send anyone up until the 3rd time i rang. Shocking enough when the man came up to have a look he asked why did we not reported it earlier as there is usually someone here to do it during the day and there's no record of this problem has been lodge. We have to live in the hotel for 3 nights without air con during summer. This is not reasonable at all and i'm beyond disappointment with the service.
24. Juli 2014
Rated 5,0 out of 5,0 by ACG01 Brussels
This hotel was great. Would like to have been able to stay longer .
The hotel was clean, rooms were well appointed . with plenty of room for work/ eating. A large desk area at head of bed .
Very nice fitness room. Staff very friendly. Shuttle to airport timely.
Unfortunately the main dinning room was closed during our stay but the food provided was good.
I hope we have an opportunity to stay here again. I wish all Holliday Inns were like this hotel. They are a great model.
23. Juli 2014