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Rated 3,6 out of 5 by 82 reviewers.
Rated 1,0 out of 5,0 by Worst holiday inn ever! I was in Brussel for a festival weekend and stay in this hotel throughout my stay and it was a horrendous experience! There was a heat wave in brussel and the air conditioning wasnt working! We reported it on the very first night and I can understand it was a bit too late to get it fix but the hotel cannot even offer a fan or something to keep us going through the night. The receptionist was not friendly at all and didn't even apologize for it. I reported the incident again on saturday morning but came back to the same condition at night. It was a different receptionist but the same thing happened and i've been told no maintenance work over weekend. No one apologize to us about it at all and didnt even send anyone up until the 3rd time i rang. Shocking enough when the man came up to have a look he asked why did we not reported it earlier as there is usually someone here to do it during the day and there's no record of this problem has been lodge. We have to live in the hotel for 3 nights without air con during summer. This is not reasonable at all and i'm beyond disappointment with the service. 24. Juli 2014
Rated 5,0 out of 5,0 by Brussels This hotel was great. Would like to have been able to stay longer . The hotel was clean, rooms were well appointed . with plenty of room for work/ eating. A large desk area at head of bed . Very nice fitness room. Staff very friendly. Shuttle to airport timely. Unfortunately the main dinning room was closed during our stay but the food provided was good. I hope we have an opportunity to stay here again. I wish all Holliday Inns were like this hotel. They are a great model. 23. Juli 2014
Rated 4,0 out of 5,0 by Great airport location Room was very clean, comfortable and was not noisy despite close proximity to Brussels Airport. Breakfast in the morning was great, with numerous items to select. Hotel shuttle bus was great both at hotel and airport pickup! 21. Juli 2014
Rated 3,0 out of 5,0 by nice staff and pool but poor sleeping Excellent swimming pool;staff friendly and helpful;location for airport excellent;bed not good:too small and with a hole; planes can be heard so sound isolation insufficient 21. Juli 2014
Rated 2,0 out of 5,0 by Conmfortable but NOT SAFE Watch out for security in this hotel. There are thieves in lobby who stole things and the in-house security is very lacking with little or totally no security on watch at all in this hotel. Guests are also not being warned about any possible theft in this hotel. The assistance provided by this hotel during the time of needs is also very minimum except to call the police for you - that also takes time for them to do so when they are available as they will attending to incoming guests. I believe the priority is to get business rather to help when you are REALLY REALLY in need of help. 20. Juli 2014
Rated 5,0 out of 5,0 by A good quality hotel Better than your average Holiday Inn, clean modern and well presented. Good food, service a little slow though, check in at night was also slow as only one member of staff on. But small things in light of a great room, clean, well fitted and quiet. Will happily stay there again. 20. Juli 2014
Rated 4,0 out of 5,0 by Good hotel A clean and well run hotel with friendly and polite staff. 19. Juli 2014
Rated 4,0 out of 5,0 by A very good hotel The rooms are nice, I like personally the design used. Wished Rooibos would be also available. iHome is great and TV works fast. Restaurant is standard, nothing special but ok. The beach area is a great idea. Prices are reasonable. Gym is good, I especially like the two cross trainers.vwishlist is a proper sauna someday... Pool is one of the best in airport proximity hotels. Breakfast is ok, again missing Rooibos. Also showing clearly what is low-lactose and non-lactose would be nice (should be available). The layout of the breakfast area is somewhat bit strange (bread is 10 m away from cheese and ham), but one gets used to that pretty quick. Had no issues with the wireless internet, and beed was good quality. Sleep quality was ok (taking into account that the planes took off less than 2km away), ask for a room not facing the parking lot. Otherwise first planes take off at 5:30 and last at 23:30. 14. Juli 2014