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Rated 4,1 out of 5 by 314 reviewers.
Rated 1,0 out of 5,0 by Dirty Room Normally I stay at an extended stay brand our the IHG brand however due to the venue where my event was located I stayed at this property. It was beyond disgusting. The room had a half inch of dust on the nightstands, lamps, desk, and head board. The bed had hair all over the comforter and I actually had to yank a snarl of black and brown hair out of the top pillow on the bed. Though I understand it could have gotten tangled and attached in the washer or dryer the housekeeping should have caught that when making the bed. The outside of the bathroom door had coffee or tea spatter on it. The bathtub and sink had had on it also. I woke up the next morning with a sty on my eye and never having one before can only attribute it to the disgusting state of the hotel room and linen. The parking is limited in front of the hotel and there was extra parking in a poorly lit garage behind the building. I had breakfast the next morning both the food and the service was outstanding. 5. März 2015
Rated 4,0 out of 5,0 by Clean room , excellent staff. Although the hotel is older, the decor is much like any other Holiday Inn. The desk staff were courteous friendly, and helpful. Room was clean. Not much hot water which surprised me as I showered at 6 :00 am, but the hotel was full. Did not like the pillows, but if I had requested others, I'm sure the staff would have accommodated if possible. Good location for neighborhood pubs & good food. 5. März 2015
Rated 4,0 out of 5,0 by great bar/restaurant The bar/restaurant was comfortable. The bartender was new, but very efficient and very friendly :) the drinks were great and the food was good :) 2. März 2015
Rated 4,0 out of 5,0 by MAAC The Hotel was what you would expect from Holiday Inn. I would say everything was excellent with the exception of the age of the room and the cleanliness of the room upon check in. There as noticeable dirt or dust along the floor in front of the refrigerator. The room itself was very comfortable, just look dated. 22. Februar 2015
Rated 5,0 out of 5,0 by Good location and Exceptional Staff Visited your hotel for a college visit with my daughter. The room was more than adequate( had a very restful sleep!) The overall experience was extremely pleasant and exceeded my expectations. Additionally, I would like to give a LOUD SHOUT OUT to two of your employees; Hannah at the front desk and also Shannon. Both of these young ladies went above and beyond to make our stay a great one. Not only did they impart a fund of knowledge about Buffalo ( attractions, dining options,etc) but also answered all of my questions about the nearby college( Buffalo State). Finally, they helped arrange taxi service during our time there. My interactions with them revealed a level of professionalism and kindness which is somewhat rare in today's society. They helped make our brief visit both enjoyable and stress free. Thanks! 19. Februar 2015
Rated 5,0 out of 5,0 by Good location hotel if you don't have a car. This hotel is very good. We have stayed here some years ago under different staff/management, and although we missed these people very much, this was still very nice to stay at. The only thing we found a bit concerning was after we checked out after the 3 nights stay was when I rang our bank to check on something else, there seemed to be a number of items charged to our MasterCard other than for the 2 nights THE FIRST NIGHT WAS THE REWARDS POINTS. 18. Februar 2015
Rated 5,0 out of 5,0 by Great LOCATION and Clean Nice rooms (Clean), friendly staff, LOCATION! Stayed for business purposes, served my needs well. 15. Februar 2015
Rated 3,0 out of 5,0 by Comfortable Bed The bed and pillows in the room made for a great sleep! The rooms were nothing fancy, but did the trick for the 1 night I was in town. I wish the restaurant would have served food after 10pm though. 14. Februar 2015
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