Rated 4,1 out of 5 by 260
Rated 5,0 out of 5,0 by MikeHydro We need another
Unfortunately this was only available one night as we chose to pay for the best space as others had already for the next night, same happened on the following holiday so we had a brilliant stay at Cambridge It Rained !! but the hotel was great and then two days in a Mansion grade guest house, so we coped with the other two comfortable stops, but nothing can match this and the French Mansion. We don't know we are born in UK and West Europe ... I can remember staying in a business hotel on the Liverpool Dock as a student ready for the Ferry to Isle of Man soils. That was good egg and bacon and clean but since southern Germany we have come up a few notches, even with mosquito freedom. Food fabulous now back on the bread and tea until I recover from the shock. Superb flavours. Good pool friendly guests lovely staff. Mike and Elinor
27. September 2014
Rated 4,0 out of 5,0 by Windsor 636 Executive room
The reception staff especially the girl who dealt with us on the first day was superb, well mannered, patient and cheerful.
Room was clean and we were supplied with bottled water, tea and coffee and hot chocolate.
The refurbished room was in very good order with furniture arranged to bring the best in the space available.
The staff at the dining room were exceptionally efficient and were replenishing the food with great efficiency.
At the departure time we were dealt with by a very able gentleman with courtesy.
Two minor negative points to mention was that there was only one set of bedroom slippers in the room meant for two people. On the second day the tissue box was empty and has not been refilled.
I am certain these were minor drawbacks.
All in all I think you provide a splendid service.
I am not certain whether the points were added to my IHG card. The receptionist assured me that she will do this.
25. September 2014
Rated 4,0 out of 5,0 by jhd57 Generally okay but could do better
Carpets could have been vacuumed better.
Room decor seemed a little data and drab
24. September 2014